Frequently Asked Questions

What does counselling involve?

Our sessions will each last 50 minutes and usually take place at the same time on the same day each week. The total number of appointments you have will depend on your needs and we will discuss this together.

In the sessions, we may look at coping strategies or techniques to help you manage a specific problem, or we may cover a range of issues and explore these more generally.

The sessions will be led by you - it is up to you what you choose to bring to each session. My role is to help facilitate exploration of these thoughts and feelings, inviting in different perspectives, but I will not tell you what to do.

What are your fees?

The cost of counselling sessions depends on a variety of things - please see the Sessions and Fees section of my website. 

Do you provide discounted fees for certain groups?

I provide reduced rates for students enrolled on counselling training courses - please see the Sessions and Fees section of my website. 

Will what I say to you be kept confidential?

Yes - with some exceptions. I am required to attend regular clinical supervision, where I may discuss your case with my Supervisor. This would be done anonymously and I would not disclose any identifying details. Supervision is to ensure I am maintaining good professional standards and providing high quality support to you. 

If you were to be at risk of harm, or you were at risk of harming someone else, I would need to discuss this with a third-party (such as your GP or my supervisor). Where possible, I would aim to talk to you about this beforehand. We can discuss confidentiality and its limits at our initial consultation session.

What is your availability?

I have availability throughout the week, including evenings and weekends. Please get in touch to discuss the timings that work best for you.

How are you responding to the Covid-19 situation?

I provide sessions in person but also have the option of working online via Zoom or on the telephone, so you can decide what feels right for you. When working in person with clients, I adhere to government guidelines and have measures in place to ensure you feel safe.

I have conducted a Covid-19 risk assessment for sessions held in person and I review and update this regularly, along with the related safety measures, in line with Government advice and local data. I ask that clients do not attend in-person sessions if they, or someone in their household, has symptoms of Covid-19. Currently, wearing a face covering is not a legal requirement, however I would request that a face covering is considered (where possible) while entering the building until seated in the therapy room. The room will be regularly sanitised and windows will be left open, hand sanitiser will be available and full hand washing facilities are also available.

If you have specific concerns or requirements, we can discuss this before we meet in person.

Can I book an initial consultation?

Yes - if you would like to begin counselling with me, or just see how it would feel to work with me, please do book a free 30 minute initial consultation by sending me an email via this form or directly to nataliecosgrovecounselling@gmail.com.

I have a question that isn't answered here

Please send me an email via this form or directly to nataliecosgrovecounselling@gmail.com and I would be happy to answer any questions you may have.